Alpha Movers Transport Corp. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you use iDOL Booking, our application for customers booking rodes and parcel deliveries, or iDOL Driver, our application for driver-partners offering transportation and delivery services. By using either app, you agree to the collection and use of your information as described in this Privacy Policy, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
1. Information We Collect
We collect different types of information to provide and improve our services:
- Personal Information — When you register with the iDOL Rides Booking App as a customer, or with the iDOL Driver Rides App as a driver-partner, we collect information such as your name, phone number, email address, profile photo, and payment details.
- Location Data — To facilitate ride bookings, and parcel deliveries, we collect real-time geolocation data from your device. This is used to match you with nearby drivers, and ensure accurate service deliver. Location data is only collected while the app is in use.
- Transaction Information — We collect detials about the services you book, including ride type (iDOL Taxi, Sedan, and other Cars), destination, parcel details, and payment information, in order to process bookings and payments.
- Communication Data — When you contact our support team, we may collect information related to your inquiry, including messages, call logs, and email correspondende.
- Device and usage Data — We collect information about your mobile device, operating system, IP Address, app usage patterns, crash reports, and other diagnostic data to help us improve app performance.
2. How We use Your Information
We use your personal data to:
- Provide Services — Matchriders and customers, process booking and deliveries, and facilitate payments.
- Improve our Services — Analyze app performance, resolve technical issues, and enhance the overall user experience.
- Deliver Customer Support — Communicate eith you, respond to inquiries, and resolve issues related to yuor use of the application.
- Comply with Legal Obligations — Meet regulatory requirements, enforce our Terms & Conditions, and protect the safety and rights of our users.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. e may share your information only in the following circumstances:
- Service Providers — With trusted third-party providers who helps us to operate the platform (e.g., payment processors, cloud storage providers), under confidentiality obligations.
